Results of the 2020 customers satisfaction Barometer

We place the satisfaction of our customers at the heart of our concerns.
This is why we carry out a survey every year to better understand your expectations and needs in order to improve. The 2020 customer satisfaction survey took place from June to September and was conducted by an external & specialised consulting firm.

We wish to thank all customers who took time to answer it. We make a 20€ donation to the "Restos du Cœur" (La Péniche du Coeur de Paris) for each survey completed. This year we have thus given a cheque for 2260 euros which represents 3 weeks of food for the 53 people staying on the barge.